Last updated: 25 June 2026
Who We Are
Reno & Build Ltd provides extension, renovation, building, landscaping and project management services across Cotswolds, Gloucestershire and Wiltshire.
You can contact Reno & Build Ltd using the email address or phone number shown in the footer of this page.
Information We Collect
When you contact Reno & Build Ltd through the website, by phone, or by email, the business may collect the details you choose to provide, including:
- Your name
- Email address
- Phone number
- The service you are interested in
- Project details included in your message
The website may also create basic server logs, such as IP address, browser type and time of visit, through the hosting provider. These logs are used for security and website operation.
How Your Information Is Used
Your information is used to respond to your enquiry, discuss the work you need, provide a quote, arrange project communication, and keep appropriate business records.
The lawful basis for using enquiry information is usually legitimate interests, because Reno & Build Ltd needs to respond to customer enquiries and manage business communications. If you ask for a quote or proceed with work, the information may also be used to take steps before entering into a contract or to manage an agreed service.
Sharing Your Information
Reno & Build Ltd does not sell your personal information. Details may be shared only where necessary with trusted trades, suppliers, email or hosting providers, or where required by law.
Website form enquiries may be processed by Netlify, which provides the website hosting and form submission service.
The contact page includes an OpenStreetMap map to show the business location. The map is loaded from OpenStreetMap when that page is viewed.
How Long Information Is Kept
Enquiry details are kept only for as long as needed to respond, provide a quote, manage the work, and maintain appropriate business records. If a project goes ahead, some details may be kept for longer where needed for accounting, legal or warranty purposes.
Your Rights
You can ask to access, correct or delete your personal information. You can also ask for processing to be restricted or object to how your information is used, depending on the circumstances.
If you have a concern, contact Reno & Build Ltd first so it can be addressed. You can also complain to the Information Commissioner's Office through its ICO complaints page.
Cookies And Tracking
This website does not use analytics or marketing tracking cookies. It may store a small local preference when you accept or decline the cookie notice so the message does not keep appearing. Essential hosting logs may still be created to keep the website secure and working correctly.